Member Engagement Coordinator

The Member Engagement Coordinator supports the development and execution of Three Rivers Electric Cooperative's communications, marketing, member engagement, and community outreach initiatives. Develops, produces, and maintains print and digital communications, social media and website content, internal communications, events, and community outreach resources that promote the Cooperative's services, programs and goals.

Works collaboratively with the Member Engagement Specialist, Cooperative departments, management, and employees to gather information, develop engaging content, coordinate projects, and maintain communication materials. Ensures communications are accurate, timely, professional, visually appealing, and consistent with established Cooperative brand standards.

Essential Duties and Responsibilities

  • The Country Circuit: Assists with the production of the monthly eight-page The Country Circuit magazine, including gathering information and photos, preparing and proofreading content, formatting materials, and preparing files for publication and digital archiving.
  • Digital & Social Media: Creates, prepares, schedules, and maintains content for the Cooperative’s website, social media platforms, digital sign, and other electronic communication channels. Develops content that highlights Cooperative programs, employees, events, community involvement, and member information.
  • Graphic Design & Multimedia: Develops flyers, advertisements, social media graphics, presentations, signage, event materials, and other visual content using Adobe Creative Cloud, Canva, and other approved software. Captures, organizes, and edits photographs and videos for Cooperative communications and promotional purposes.
  • Internal Communication: Works with employees and departments to gather information and identify stories, projects, accomplishments, and communication needs. Assists with the employee newsletter and other internal communication initiatives. Provides project updates to ensure relevant information is communicated accurately and effectively.
  • Annual Meeting and Events: Assists with planning and executing the Annual Meeting, member appreciation events, employee functions, retirement celebrations, Christmas events, and other special events. Provides technical, creative, and logistical support including signage, programs, presentations, photography, registration materials, promotional materials and event communications.
  • Youth & Community Programs: Assists with Youth Tour, CYCLE, the Gilbert G. Hilkemeyer Scholarship, school activities, career fairs, civic presentations, and other youth and community outreach programs. Helps prepare applications, promotional materials, presentations, correspondence, and other program materials.
  • Advertising & Media: Assists with preparing and coordinating Cooperative advertising for newspapers, digital media, yearbooks, radio, television, and other media outlets. Assists with news releases, media requests, community announcements, and other external communications.
  • Technical & Content Management: Maintains organized digital files, photographs, graphics, publications, and other communication materials. Ensures photos and materials are properly named, tagged, stored, archived, and prepared for future use. Assists with presentations, digital displays, document preparation, and other technical communication needs while maintaining Cooperative brand standards.
  • Member & Department Support: Provides professional assistance to members regarding general Cooperative information, programs, events, publications, and communications. Collaborates with departments throughout the Cooperative on marketing, design, digital, event, and communication projects and serves as a communications resource for assigned projects.
  • Project Coordination: Coordinates assigned projects from initiation through completion by gathering information, communicating with employees and departments, meeting timelines, completing technical and creative work, coordinating revisions and following established procedures.
  • Training: Participates in training courses, workshops, conferences, and professional development opportunities recommended by the Supervisor or General Manager.
  • Media Monitoring: Monitors print, television, radio, social media, digital media, and other media for information regarding the Cooperative and communicates items of interest to appropriate staff.
  • Preserving Cooperative History: Maintains historical communication records by binding monthly magazines and preparing publications for digital storage in the document vault. Ensures photographs and other historical materials are scanned, tagged, and preserved in the electronic archive.
  • Other Duties: Performs other reasonably related business duties as assigned.

Qualifications and Skills

  • Associate or bachelor’s degree in communications, marketing, graphic design, multimedia communications, journalism, public relations, advertising, digital media, or a related field preferred. Equivalent education, training, or relevant work experience may be considered.
  • Experience in communications, graphic design, digital media, social media, photography, website management, marketing, or a related field preferred.
  • Strong technical skills and ability to learn and effectively utilize new software, technology, and digital platforms.
  • Proficiency with Adobe InDesign, Photoshop, Illustrator, Adobe Creative Cloud, and Canva preferred.
  • Proficiency with Microsoft Office applications, particularly Outlook, PowerPoint, Word, and Excel.
  • Experience with social media management, photography, video production, and basic video editing preferred.
  • Ability to create professional and visually appealing materials while following established Cooperative brand standards.
  • Strong organizational skills with the ability to manage multiple projects, priorities, and deadlines.
  • Excellent written and verbal communication skills.
  • Ability to gather information, ask appropriate questions, provide project updates, and communicate effectively with employees, departments, management, and members.
  • Creative mindset with strong attention to detail and accuracy.
  • Ability to establish and maintain positive working relationships and collaborate effectively with employees at all levels of the Cooperative.
  • Ability to work independently, exercise sound judgement, take direction, and complete assignments within established guidelines and deadlines.
  • Member-focused with a professional, positive, and service-oriented demeanor.
  • Ability to work effectively under pressure and manage multiple deadlines.
  • Ability and willingness to work evenings and weekends as needed for Cooperative meetings, events, and activities.
  • Ability to occasionally lift and/or move up to 50 pounds.

Working Conditions

  • Regular and timely attendance is an essential function of this position. Normal work hours are 8:00 a.m. to 4:30 p.m. Monday through Friday and may require additional hours or weekend work.
  • Occasional business travel within the Cooperative’s system, as well as attend functions relevant to the position.  Attend meetings as a participant or observer and attend training seminars both at the office and at various outside locations upon request.
  • Employee may also be required to handle and perform work safely and efficiently through stressful situations
  • All duties should be considered essential functions per the Americans with Disabilities Act.

Physical Demands

  • Works in a climate-controlled office environment.  Job requires sitting, standing, walking, bending, and reaching.  Requires good finger dexterity, repetitive motions with hands and fingers
  • Must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
  • Maintain neat, well-groomed, and business-like appearance

Internal Relationships

Works closely with the Member Engagement Specialist and employees throughout the Cooperative to gather information, coordinate projects, develop communication materials, and support Cooperative programs and activities. Maintains effective communication with departments and employees to ensure projects are completed accurately, efficiently, and within established timelines.

This job description is not intended to be all-inclusive. The employee may also perform other reasonably related business duties as assigned by the Manager of Administrative Services, CEO/General Manager, or other management as required.

Three Rivers Electric Cooperative reserves the right to revise or change the job responsibilities as the needs of the Cooperative arise. This job description does not constitute a written or implied contract of employment.

Benefits

  • Holidays – Ten (10)
  • Vacation and Sick Leave
  • Health Insurance
    • Employee-only premium paid at 100%
    • Dependent/Spouse premium paid at 50%
  • Paid Life Insurance
  • Long-Term Disability Insurance (premium sharing)
  • Retirement Plan – Defined Benefit (Age 62) – Employer funded
  • Retirement Plan – 401(k) with employer base contributions and matching

All interested applicants will need to submit the following information to be considered for the position as described. Incomplete submissions will not be accepted or considered.

  1. Employment Application: The employment application can be obtained through this link. Please complete in full.
  2. Cover Letter: Submit a cover letter that includes why your qualifications are a good fit for TREC.
  3. Resume: Submit a full and complete resume.
  4. Professional References: Submit at least three (3) professional references. You may also include additional character references but not in place of professional references. References can be included in the resume or the job application if desired, or as a separate document.

Submission Options: No Submissions will be accepted after Friday, September 25th.

Option 1: Complete online application and upload all required documents - Online Application

Option 2: Submit completed application and all required documents via email to hr@threeriverselectric.com

Option 3: Mail submission to:

Three Rivers Electric Cooperative
Attn: Human Resources
PO Box 918
Linn, MO 65051

Option 4: Deliver to our reception desk at our Linn office only.

Three Rivers Electric Cooperative
1324 E Main
Linn, MO 65051